Improving Patient Education on Medications in Nephrology

Nephrology
Written By Blair Trahan

A mid-sized nephrology group struggled with patient confusion regarding diuretics and NSAIDs, leading to improper medication use and poor adherence.

The Challenge

Many patients, especially those with lower health literacy, did not understand:

  • Why they needed to take certain medications.

  • How missed doses impacted their kidney health.

  • The risks associated with NSAIDs and fluid retention.

The AI Agent Solution

  • Stacy, the patient education agent, provided automated, easy-to-understand explanations about medication benefits, dosage schedules, and side effects.

  • Patients received reminders and educational resources through SMS and voice calls.

The Results

40% improvement in patient adherence to prescribed medications.
25% reduction in medication-related complications reported by providers.
Enhanced patient satisfaction with educational support.

Conclusion

Automated patient education improved medication adherence, reduced complications, and enhanced the overall patient experience.

Ready to empower your nephrology patients with better education? Schedule a demo today to learn how AI-powered agents can help!

Blair Trahan
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Reducing High Medication Refill Requests in a Nephrology Practice